Privacy Policy

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Platform Description

CloseCrow is an AI-powered workflow automation platform built for the real estate, title, escrow, settlement, and transaction coordination industries. Our platform helps professionals organize, review, extract, and manage information contained within real estate transaction documents and communications.

Using artificial intelligence, optical character recognition (OCR), machine learning, and automation technologies, CloseCrow transforms unstructured documents into organized, searchable information designed to reduce manual data entry, improve operational efficiency, and accelerate transaction workflows.

CloseCrow may analyze documents including, but not limited to, purchase contracts, counteroffers, addenda, amendments, escrow instructions, HOA documents, title reports, settlement statements, commission agreements, disclosures, lender documents, correspondence, and related transaction records.

The platform may identify and organize information such as buyers, sellers, agents, lenders, escrow officers, title companies, property addresses, legal descriptions, APNs, vesting information, purchase prices, earnest money deposits, financing terms, commissions, closing dates, contingencies, HOA information, property taxes, deadlines, and other transaction-related data.

Artificial Intelligence Disclosure

CloseCrow incorporates artificial intelligence to assist with document analysis, data extraction, document classification, workflow automation, summaries, and communication assistance.

Artificial intelligence is designed to improve efficiency—not replace professional judgment.

Because AI-generated outputs are probabilistic, they may contain inaccuracies, omissions, formatting errors, or incorrect interpretations. Users are solely responsible for reviewing, verifying, and approving all information before relying upon it or distributing it to third parties.

No information generated by CloseCrow should be considered final without independent review by the appropriate real estate, title, escrow, legal, lending, or other qualified professional.

No Legal, Escrow, Title, or Financial Advice

CloseCrow is a software platform only.

CloseCrow does not provide legal advice, title opinions, underwriting decisions, escrow instructions, brokerage services, tax advice, accounting advice, financial advice, surveying services, appraisal services, engineering services, or any other licensed professional service.

Nothing contained within the platform should be interpreted as legal guidance, underwriting approval, title insurance coverage, escrow instructions, contractual interpretation, regulatory advice, or financial recommendations.

Users remain solely responsible for complying with all applicable laws, regulations, contractual obligations, industry requirements, and company policies.

User Responsibility

Users acknowledge that they are responsible for:

  • Reviewing all AI-generated information before use.

  • Confirming the accuracy of extracted transaction data.

  • Verifying all contractual terms and deadlines.

  • Reviewing original source documents.

  • Confirming vesting, title, HOA, tax, commission, and financial information.

  • Ensuring compliance with all applicable laws and regulations.

  • Exercising independent professional judgment before taking any action.

CloseCrow is intended to assist users—not replace professional review or decision-making.

Data Ownership

Users retain ownership of the documents and information they upload to CloseCrow.

CloseCrow claims no ownership interest in customer transaction documents or customer-generated content.

Users represent and warrant that they have the legal authority and necessary permissions to upload, process, and store any documents submitted through the platform.

Security

CloseCrow is designed with security, privacy, and confidentiality in mind. Customer data is protected through industry-standard security practices, including encrypted transmission, encrypted storage where applicable, authenticated access controls, and continuous platform monitoring.

While CloseCrow implements commercially reasonable safeguards, no internet-based service or electronic storage system can be guaranteed to be completely secure.

Platform Availability

CloseCrow is continuously evolving. Features, functionality, integrations, supported document types, artificial intelligence models, and workflow capabilities may be added, modified, improved, or discontinued from time to time without prior notice.

Intellectual Property

All software, source code, algorithms, workflows, automation systems, user interfaces, branding, logos, visual designs, databases, proprietary extraction methodologies, documentation, and related intellectual property comprising the CloseCrow platform are owned by or licensed to CloseCrow and are protected by applicable intellectual property laws.

Except as expressly permitted by applicable law or written agreement, no portion of the CloseCrow platform may be copied, reproduced, modified, reverse engineered, distributed, or used to create derivative works.

Limitation of Reliance

CloseCrow is intended to improve productivity and streamline administrative workflows.

The platform should not be relied upon as the sole source of truth for any real estate transaction. Users should always verify information against original source documents and applicable professional requirements before making legal, financial, escrow, title, underwriting, or business decisions.

Limitation of Liability

To the maximum extent permitted by applicable law, CloseCrow shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, business interruption, loss of data, transaction delays, or third-party claims arising from the use of, inability to use, or reliance upon the platform or any AI-generated output.

The platform is provided to assist professionals in organizing and reviewing information and is not a substitute for independent verification or professional judgment.

Contact

Questions regarding our legal policies, platform operations, privacy practices, or compliance may be directed to:

CloseCrow Legal

Email: legal@closecrow.com

By accessing or using CloseCrow, you acknowledge that you have read and understood this Legal Overview and agree to use the platform responsibly and in accordance with all applicable laws and professional obligations.